We stand behind our services with clear, fair refund policies designed to protect your investment and ensure your satisfaction with our educational consulting services.
100% refund available within the first 7 days if no work has begun on your application.
Prorated refund based on services completed if cancellation occurs mid-process.
After university applications are submitted or visa interviews are conducted.
75% refund available if no visa appointment is booked
50% refund available before mock interview sessions
No refund after visa interview is conducted
No refund for rejected visas - reapplication assistance included
Our customer service team is ready to help you with your refund request. We aim to process all requests fairly and promptly.